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EBuzzzz Email Marketing

EBuzzzz Email Marketing - F.A.Q.

Is there any statistical report for me to refer?
Yes. The statistical reports will help you have a visual breakdown of all message information and statistics. More in-depth information is also available for every aspect of your sent messages.
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How many mailing lists or subscribers that we can possibly insert?
You are allowed to create unlimited mailing lists and also insert unlimited subscribers.
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Can I upgrade my package?
Yes. You can upgrade your package anytime. Just contact us at custcare@exabytes.com
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Before I send out my emails, is there any function for me to have a preview/test on?
Yes. You have the “test send” feature where you could send the email to your own mailbox to have a preview before you send out to all of your subscribers.
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Can I schedule my email-sending option so that the email will only be sent at my preferred time?
Yes. You can set the Scheduled Sending of your email where you can send the email at your preferred date and time or whether it will be a recurring sending.
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Do I have the option to include attachments to my emails?
Yes you can. You may attach up to 3 files and maximum file size for each file is 1MB to ensure smooth sending and receiving from your recipient.
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Will the lists that I have created and sent out previously be archived?
Yes. You shall find an archived copy of your list/messages in your EBuzzzz panel.
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Can I export my statistics to an Excel file?
Yes. You can view your statistics report and then export it to an Excel file.
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Can I insert my URL link in the message that I wish to send out to my customers?
Yes. When your client views your message, they will be viewing your message from your website URL at your own server.
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How can I easily create my contents when creating a message?
You can easily create messages using the HTML WYSIWYG text editor or using your plain text email.
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Do you provide any guarantee?
Yes, we do provide a 30-day money back guarantee.
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When will the monthly sending quota be reset?
Monthly email sending quota will be reset on every 1st of the month.
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